The Future of Insurance Company Data Infrastructure: Microservices

We’re often surprised to discover that there are insurance companies that haven’t yet transitioned to a new IT infrastructure including real-time data and strategic decision-making. These are all types of insurance companies, not just small ones, that are doggedly tied to legacy systems and run by leaders who are afraid of change. On the other hand, sometimes insurance companies want to transition to better systems, but they don’t believe they have the IT dollars required to make it work. They are afraid of investment in new data platforms.

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Build IT Infrastructure

The truth is that firms like ours can build any kind of IT infrastructure that an insurance company wants without them having to discard their legacy systems. This comes as a surprise to some, and, in the long run, helps insurers manage costs while adding data capacity. All it takes is a careful analysis of an insurer’s existing data infrastructure and a two-way dialogue about its present and future data needs.

Think Microservices

One way that we help insurance companies increase their data capacity without abandoning their legacy systems is through development of microservices. There are many ways to explain this process.One comes from Forbes.com writer Ben Kepes:

“Organizations are increasingly moving away from a monolithic approach to the way they build applications and looking to much more flexible, modular approaches. The rise of microservices, distinct application modules responsible for a single operation within an application, has been helped, and has also itself helped, the parallel rise of containerization as a way of creating infrastructure.”

Break It Down

What’s monolithic? Well, in the past, many businesses used one suite of business applications, often called enterprise business software solutions, for all of their data needs. This kind of system was equipped to carry out all computing functions, including HR software, accounting software, and customer relationship management software. These systems were considered monolithic because they did not integrate well with other applications. That’s really not how the business world works anymore because we can create solutions that talk to just about any proprietary system your insurance company presently uses.

At this point, you might be thinking: “Okay, microservices are smaller, and they don’t depend on their integration with a larger suite of applications, as in traditional enterprise business systems. But what do they really do?” We can make a microservice do just about anything that your company needs it to do, either to meet the needs of subscribers or to manage internal business processes.

We’ve Got Answers

We are experts in building microservices, and we can help your insurance company find the right solution. We specialize in the software architecture style in which complex applications consist of small, independent processes communicating with each other using language-agnostic application program interfaces (APIs). This means that the solutions we create will not depend on any specific programming language to work. We can use the API for any system that your company uses to exchange data with a new microservice. We build it just for you to your specifications. Or, you can request an application like one of your competitor’s uses. We help you add data processing capacity one microservice at a time, if that’s what you desire. Or you can add a whole set of microservices because you want all legacy systems to offer the same benefits as newer insurance platforms running on the latest technology.

We can help you move in stages towards having better IT applications at your immediate disposal, usually working on real-time data. It’s important for your company to manage subscriber protected health information (PHI) and other data with care and in conformity with tighter government regulations. For more details on microservices and how they help your organization, please contact us today.

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